Suggested Books – Mediation, Inc.

Making Money Talk, J. Anderson Little
The Mediation Process, Christopher W. Moore
The Promise of Mediation, Robert A.B. Bush & Joseph Folger
When Talk Works: Profile of Mediators, Deborah M. Kolb and Associates
Getting to Yes: Negotiating Agreement Without Giving In, Roger Fisher & William Ury
Getting Past No: Negotiating With Difficult People, William Ury
Getting Ready to Negotiate, Roger Fisher & Danny Urtel
Getting Together, Building Relationships As We Negotiate, Roger Fisher & Scott Brown
You Just Don’t Understand, Deborah Tannen, Ph.D.
Taking From 9 to 5, Deborah Tannen, Ph.D.
In A Different Voice, Carol Gilligan
Games People Play, Eric Berne
The Magic of Rapport, Jerry Richardson
The Human Factor at Work, Eric Oliver
Influencing With Integrity, Genie Z. Laborde
Control Theory, William Glasser
Wired for Conflict, Sondra S. Vansant